Contact Us

MQGem Software is based in New Zealand, and was founded in 2012 by Paul Clarke, a former member of the MQ Development team.

Please feel free to contact MQGem support if you have any queries, comments or suggestions. Here are some reasons you might want to contact us.

You want to try out our products

If you want to try out one of our products, email MQGem support telling us the product you're interested in, the platform(s) you want to use it on, and your company details.

See some common questions new users ask us, that might also help.

Buying our products

If you need a quote for our products before purchasing, please email MQGem support with the details of the product, licence type and duration, company details and currency.

See some common questions we are asked about purchasing, that might also help.

If you've had a problem with the product

Make sure you are using the latest version of the product, because the issue you have experienced might already be fixed. If it is still apparent in the latest version, then email MQGem support with as many details as you can. The more detailed you are, the more easily we can help you. If the problem is in a GUI product, consider whether a screenshot might help describe the problem; if you issued a command, tell us that command; if a particular message causes the error, consider sending us that message.

See some common questions we are asked about servicing, that might also help.

You want from MQ Training

We provide online self-paced training, or can create bespoke classroom courses. Read more on our Training Page or email MQGem Training with your requirements.

See some common questions we are asked about training, that might also help.

Anything else